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Aaron, Enterprise Account Manager at ZoomInfo: Advize Career Interview
Aaron's dynamic career journey, starting with an unexpected path away from sports, led to success at BlackLine with numerous promotions, culminating in a fulfilling role as an Enterprise Account Manager at ZoomInfo.
This position demands strong communication, organization, and a proactive, team-oriented approach, with project management skills crucial for navigating client relationships and achieving sales goals.
While the industry's fast-paced, ever-changing nature presents challenges – including external factors beyond control – the rewards include working with intelligent colleagues and experiencing the excitement of a constantly evolving technological landscape.
Entry-level opportunities exist as business or sales development representatives, offering a pathway to account management.
A key lesson learned emphasizes the importance of patience and perseverance through challenging times, highlighting the value of diverse college experiences in shaping a fulfilling career.
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Aaron Levine
Enterprise Account Manager
ZoomInfo
The University of Arizona, 2012
N/A
Majors
Industries
Job Functions
Traits
Business Management & Admin
Technology
Sales and Client Management
Worked 20+ Hours in School, Greek Life Member, Student Athlete
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Career Path Of An Enterprise Account Manager At ZoomInfo
Aaron's career journey, beginning with a desire for a career in sports, took unexpected turns, including a stint at Merrill Lynch where "things seemed to be very cutthroat," leading to a fulfilling five-year role at BlackLine, marked by "numerous promotions" and significant company growth; this ultimately led to their current position as an Enterprise Account Manager at ZoomInfo.
Main Responsibilities of an Enterprise Account Manager at ZoomInfo
Aaron's main responsibilities as an Enterprise Account Manager at ZoomInfo center on maintaining and expanding existing client relationships, ensuring "renewing them and upselling and cross-selling," as well as identifying opportunities within "any other additional business units, uh, or subsidiaries." This demonstrates a focus on both client retention and revenue growth within the organization.
A Day In The Life Of An Enterprise Account Manager At ZoomInfo
A typical day for an Enterprise Account Manager at ZoomInfo involves "reaching out or engaging with assigned accounts and clients," focusing on both optimizing existing subscriptions and exploring expansion opportunities. This includes internal collaboration to gather insights and assess renewal potential, demonstrating a proactive approach to account growth and retention.
Most Important Skills for an Enterprise Account Manager at ZoomInfo
Aaron, an Enterprise Account Manager at ZoomInfo, emphasizes the importance of "communication, organization, being proactive, and being a team player" in his role. The competitive drive to "win and close the business" is also crucial, showcasing the blend of collaborative and competitive skills needed for success in enterprise sales.
Favorite Parts of Being an Enterprise Account Manager at ZoomInfo
Aaron enjoys the project management aspect of being an Enterprise Account Manager at ZoomInfo, citing the need to "managing their personalities, their expectations, their goals and initiatives" to achieve the end goal. This highlights a key skill in navigating complex internal and external relationships to ensure project success.
Biggest Challenges Faced by an Enterprise Account Manager at ZoomInfo
Aaron, an Enterprise Account Manager at ZoomInfo, identifies the biggest challenge as the lack of control over external factors influencing sales, stating, "I can't force a client to sign an order form." This highlights the inherent unpredictability of sales, exemplified by a recent client's unexpected bankruptcy, showcasing the need for adaptability and focus on controllable aspects like preparation and strategic questioning.
Favorite Parts of Working in Tech as an Enterprise Account Manager
Aaron, an Enterprise Account Manager at ZoomInfo, thrives on the ever-changing nature of the tech industry, stating that "things are constantly changing," a facet which is both "exciting, yet scary." This dynamism, exemplified by the industry's recent shifts from cryptocurrency to AI, keeps the work stimulating and necessitates continuous learning alongside "really intelligent people."
What Type Of Person Thrives In The Software Industry, According To An Enterprise Account Manager At ZoomInfo
Aaron, an Enterprise Account Manager at ZoomInfo, identifies key traits for success in software sales and account management: "team players" who are "consultative" and prioritize "asking more questions than they speak." This approach, focusing on collaboration and understanding client needs, appears crucial for career advancement in the industry.
What An Enterprise Account Manager At ZoomInfo Wishes They Had Known Before Entering The Tech Sales Industry
The Enterprise Account Manager role at ZoomInfo, according to Aaron, is "a grind," characterized by emotional highs and lows; successes are quickly followed by setbacks, requiring constant management of one's own emotions and those of colleagues.
Entry-Level Positions for Aspiring Account Managers at ZoomInfo
Entry-level positions in the software and technology sales field often begin as "business development representatives" or "sales development representatives," generating leads and making cold calls. These roles, according to Aaron, an Enterprise Account Manager at ZoomInfo, often serve as a stepping stone to account management positions or roles in partnerships.
Significant Career Lesson from an Enterprise Account Manager at ZoomInfo
The most significant lesson learned by the Enterprise Account Manager at ZoomInfo is the importance of patience in a career, stating that "sticking through some challenging times is what has made them who they are today". This patience, the individual explains, has fostered significant professional growth, particularly through learning opportunities arising from challenging situations.
How College Helped an Enterprise Account Manager at ZoomInfo Succeed
Aaron's undergraduate involvement exposed Aaron to "different individuals, career paths, and industries," a factor Aaron credits as pivotal in shaping their current career as an Enterprise Account Manager at ZoomInfo. This broad exposure, according to Aaron, is what ultimately led to their current success.
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