Favorite Parts of Being a Resource Manager at Mercer
Michelle, a Resource Manager at Mercer with eight years of experience and four years in the current role, most enjoys being "that go-to person" for colleagues, providing reliable information and efficiently connecting them with the right resources to complete their tasks. This highlights the value of a central point of contact within a large organization, and the career satisfaction derived from contributing to overall team productivity.
Communication, Problem-Solving, Teamwork, Project Management, Information Management
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Michelle Reid
Resource Manager
Mercer
University of Texas at Austin
NA
Advertising, Public Relations
Consulting & Related Professional Services
Human Resources (HR)
Took Out Loans, Greek Life Member, Transfer Student
Video Highlights
1. Being a go-to person for questions and information across the business
2. Knowing the inner workings of the company and its projects
3. Helping others work more efficiently by providing answers and connecting them with resources
Transcript
What do you enjoy most about being a resource manager?
I really like the role that I'm in. I've been working with Mercer for almost eight years this year.
I've been the resource manager for probably four years now. I honestly enjoy being that go-to person. People always know they can come to our team, myself included, when they have questions about pretty much anything related to any part of the business.
We know what's going on; we're in the loop. We are very much aware of every new thing happening within the company and with projects. We know the right people, and if we don't know the answer, we know exactly who does.
It's nice to be that go-to person, to be able to answer people's questions and be that reliable source of information. Everybody knows they can come to myself and our team with any sort of question. If we can't help them, we know who can. Most of the time, we're able to help them answer their question, allowing them to continue their job more efficiently, which is really nice.
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