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What a Senior Client Solutions Manager at FreeWheel Wishes They Knew About Advertising

Amy, a Senior Client Solutions Manager at FreeWheel, learned that the high-pressure nature of the role, involving situations like "a P1 which is like a huge issue," is often mitigated by the perspective that "you're just selling ads," reminding them of the overall context of their work. This simple truth helps maintain perspective during stressful moments.

Industry Realities, Workplace Challenges, Stress Management, Resilience, Overcoming Challenges

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Amy Chen

Sr. Client Solutions Manager

FreeWheel, a Comcast Company

University of California, Irvine & 2011

UCLA, Anderson School of Management, MBA

Marketing

Arts, Entertainment & Media

Sales and Client Management

None Applicable

Video Highlights

1. The role involves handling high-pressure situations and critical issues that require immediate attention and global collaboration.

2. Maintaining perspective is crucial; the work, while important, is ultimately about advertising and not life-critical.

3. Stress management techniques are essential for navigating demanding situations and maintaining a healthy work-life balance.

Transcript

What have you learned about this role that you wish someone had told you before you started?

This is a good reminder for when things are going badly, or rather, when I'm having a rough day. My colleagues always say, "Amy, you're not saving lives. You're just selling ads."

This really resonates when I'm stressed or when there's a P1 issue, a huge problem that requires us to wake up colleagues in Beijing to solve. It's like, "Hey, you're just serving ads. They're seeing a slate for 10 seconds. It's okay."

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