Most Important Skills For A Senior Client Solutions Manager At FreeWheel
Amy, a Senior Client Solutions Manager, emphasizes the importance of strong qualitative skills, such as "being able to work on your toes or put on different hats," to navigate the technical aspects of the job and translate them into business terms for clients. While some technical skills are helpful, like "a little bit of excel knowledge," the ability to multitask and communicate effectively are key for success.
Communication, Problem-Solving, Project Management, Data Analysis, Technology
Advizer Information
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Amy Chen
Sr. Client Solutions Manager
FreeWheel, a Comcast Company
University of California, Irvine & 2011
UCLA, Anderson School of Management, MBA
Marketing
Arts, Entertainment & Media
Sales and Client Management
None Applicable
Video Highlights
1. Strong communication skills to translate technical information into business terms.
2. Ability to multitask and adapt to changing priorities.
3. Basic proficiency in Excel for data analysis and reporting.
Transcript
What sort of skills are most important for a job like yours?
Multitaskers need to be able to translate a lot of technical terms into business terms. Not that I'm a PM, but often I work with my Solutions Engineer and product engineering to work through the technological problems my clients are having.
A lot of this work involves being able to think on your feet or put on different hats. So, more so, I'd say qualitative skills are important.
However, sometimes we have to pull reports, so having a little bit of Excel knowledge is helpful there too.