A Day in the Life of a Senior Client Solutions Manager at FreeWheel, a Comcast Company
A day in the life of Amy, a Senior Client Solutions Manager at FreeWheel, involves many meetings with clients to discuss projects, integrations, and troubleshooting, as well as "live event support like Olympics or NFL or March Madness," showcasing the dynamic and varied nature of her role. The work also includes email management, future planning, and team collaboration to ensure smooth project kickoffs, highlighting the multifaceted responsibilities and exciting unpredictability of the position.
Project Management, Communication, Problem-Solving, Teamwork, Client Relations
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
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Traits
Amy Chen
Sr. Client Solutions Manager
FreeWheel, a Comcast Company
University of California, Irvine & 2011
UCLA, Anderson School of Management, MBA
Marketing
Arts, Entertainment & Media
Sales and Client Management
None Applicable
Video Highlights
1. Client Solutions Managers have many meetings and spend time answering emails and following up.
2. A significant part of the job involves planning for future meetings and project kickoffs.
3. The work includes live event support for major events like the Olympics, NFL, and March Madness, making each day unique and exciting.
Transcript
What does a day in the life of a Client Solutions Manager look like?
Sure. My week is usually filled with meetings. After that, I check emails and make sure there are any follow-ups.
I usually have weekly meetings with my clients to cover new projects, integrations, and troubleshooting questions. These meetings set us up for the week.
My day is about answering emails, planning for future meetings with my team, and ensuring all projects, like kickoffs, are on track. We also provide live event support for things like the Olympics, NFL, or March Madness.
It's a lot of different responsibilities, so each day is exciting. No two days are the same.