A Day In The Life Of A Program Coordinator At Mount San Antonio College
Yolanda's daily routine as a Program Coordinator involves a blend of digital communication — "checking email" and responding to system "alerts" — and extensive collaboration. This includes proactive student outreach, report generation, and relationship cultivation with numerous campus partners, such as "tutoring, counseling, mental health [and] the Writing Center," reflecting a multifaceted role focused on student support and program success.
Communication, Case Management, Partnership Building, Report Generation, Problem-Solving
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Yolanda Haro
Program Coordinador
Mt. San Antonio College
UCLA 1990
SIT, Master’s degree
Political Science, American Studies
Education
Operations and Project Management
Honors Student, Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Immigrant, Worked 20+ Hours in School, First Generation College Student
Video Highlights
1. A day involves checking emails and system alerts, prioritizing urgent student matters.
2. Significant time is dedicated to contacting students, professors and partners via email and text.
3. The role includes running reports, building partnerships with campus offices (e.g., tutoring, counseling), and consistent follow-up meetings to monitor progress
Transcript
What does a day in the life of your role look like?
Typically, I come into work and check my email. The first thing I do is review emails to see if there's anything urgent that requires a response.
Next, I access the system to check for any alerts that need my attention. The beginning of semesters often brings the most alerts.
I then review these alerts and begin contacting students via email or text. I also reach out to professors to provide feedback on their work progress.
Afterward, I generate reports and submit them to our organization. I also have meetings with partners to discuss various areas like tutoring, counseling, mental health, and the Writing Center.
Some of my tasks involve meeting with offices to establish these partnerships. Once a partnership is formed, we follow up to monitor its progress. Essentially, my role involves a lot of case management and partnership building.
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