Main Responsibilities Of A Senior Product Manager At A Tech Support Company
Vinnie's main responsibility as a Senior Product Manager is being "where the buck stops," acting as the subject matter expert who understands the product, customers, and their needs. This allows Vinnie to develop impactful roadmaps, solve problems during development and post-launch, and ultimately deliver value to users.
Product Management, Roadmap Development, Customer Understanding, Problem-Solving, Technical Expertise
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Vinnie Shahzad
Senior Product Manager
Mid-Size Technology Support Company
UCLA, 2006
N/A
Engineering - Aerospace
Consumer Packaged Goods (CPG)
Product / Service / Software Development and Management
Video Highlights
1. Product managers are subject matter experts, deeply understanding the product, customers, and their needs.
2. A key responsibility is roadmap planning, outlining valuable features and justifying their value to users.
3. Product managers solve problems across development, testing, and post-launch, leveraging their product expertise to provide impactful solutions.
Transcript
Vinny, what are some of the main responsibilities as a product manager?
I think the biggest responsibility for a product manager is being where the buck stops. You have to be the person who knows the answer.
Technically, people describe this as being the subject matter expert, where you really understand your product, your customers, and what everyone needs from you. This allows you to do a lot of the planning and development.
You can build a roadmap and explain why it will bring value to your users. In development, testing, or even post-launch, people will come to you with problems. Your job is to understand the product well enough to answer their questions and provide impactful solutions.