Favorite Parts Of Working In The E-Commerce Industry As A Software Engineer
Tristan, a software engineer in e-commerce, enjoys the "really nice stories" and direct customer interaction, finding "customers are not just a number." The ability to "provide good services without having to provide a lot of the work necessary" and connect customers and markets are also key aspects of their role that Tristan finds rewarding.
E-commerce, Customer Relations, Data Analysis, Problem-Solving, Market Analysis
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Tristan Hilbert
Software Engineer
Advertising Company
Major: Computer Science
Loyola Marymount University - Masters : Computer Science
Computer Science
Advertising, Communications & Marketing
Product / Service / Software Development and Management
None Applicable
Video Highlights
1. Tristan enjoys working directly with customers and hearing their stories, viewing them as individuals rather than just numbers.
2. He finds satisfaction in helping customers get good deals and making the process efficient.
3. The data-driven aspects of e-commerce, although not Tristan's personal focus, are a significant element of the industry that may interest others.
Transcript
Q7: Favorite parts - industry
What do you enjoy most about being in your industry? My experience comes from a smaller e-commerce organization. People coming from Microsoft, Google, or Netflix might have a different starting experience.
Personally, within the e-commerce industry, one of the cooler parts is you get to hear a lot of really nice stories. It's awesome to work directly with customers. Customers are not just a number, and that's pretty fun.
Another cool thing is that most of the time, people want a really good deal. The easiest way you can provide that to them is really helpful. The data alongside that interests a lot of people I know, perhaps a viewer.
Those are probably the high points of working in e-commerce: being able to work directly with people, provide good services without a lot of overhead, and connect customers and markets.