Main Responsibilities of a Lead UX Researcher at ZipRecruiter
As Lead UX Researcher, Tianyu's main responsibilities include "lead[ing] and facilitat[ing] effective communication across teams," translating stakeholder needs into actionable research plans, and analyzing user data to inform product design. This involves mentoring junior researchers, establishing research best practices, and advocating for "user-centered design based on research insights."
Communication, Data Analysis, Project Management, Teamwork, Leadership
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Tianyu Lange
Lead UX Researcher
ZipRecruiter
Wuhan University, 2013
Michigan State University, Human-Computer Interaction
Creative Writing, Journalism
Recruitment, HR & Related Professional Services, Technology
Research and Development (R&D)
International Student, Immigrant
Video Highlights
1. Leads and facilitates communication across teams and stakeholders to translate business needs into effective research plans.
2. Employs various research methods to gather user data, analyzes it to produce actionable insights, and ensures these insights influence product and design decisions.
3. Mentors junior researchers and designers, optimizes research operations, and establishes best practices within the department, sharing knowledge across teams.
Transcript
What are your main responsibilities within your current role?
As a Lead DX researcher, I'm responsible to lead and facilitate effective communication across teams and stakeholders. I have many conversations with stakeholders every day to understand the problems and questions they're trying to solve.
I then translate those into a research plan, picking the most effective method to gather information and data from users. I consolidate and analyze that data, aggregating it into actionable insights.
Finally, I go back to those stakeholders to ensure these insights are implemented in the product and design roadmaps. I'm also a big advocate for user-centered design based on research insights.
I guide and mentor junior researchers and designers, influencing design decision-making. I also help establish and optimize research operations, including tools, team structure, and communication patterns with stakeholders.
Additionally, I establish best practices in our department and share knowledge across teams.
Advizer Personal Links
Mentor at USC Marshall Business School