Biggest Challenges Faced By A Senior Program Manager At Deliverr
Nicholas's biggest challenge as a Senior Program Manager at Deliverr is determining the best approach to complex problems with multiple dependencies and teams, requiring a balance between seeking external expertise and forming their own informed opinion; this reflects the increasing complexity of problems encountered as one progresses in a career.
Problem-Solving, Project Management, Leadership, Decision-Making, Collaboration
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Nicholas Fong
Senior Program Manager
Deliverr
UC Merced, 2014
None
Economics
Technology
Strategic Management and Executive
Honors Student, Scholarship Recipient, Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. Balancing reliance on external expertise with independent problem-solving
2. Navigating increasingly complex problems with multiple dependencies and teams
3. Developing a strong, informed opinion while effectively utilizing cross-functional support
Transcript
What is your biggest challenge in your current role?
I think the biggest challenge is figuring out when we're approaching a new problem if the approach is correct. As I mentioned earlier, when getting into different kinds of roles, you start to be asked to figure big problems out.
As you move up the chain, problems become more complex, with more dependencies and different teams, and perhaps more analytical. So the challenge is figuring out that balance between requesting support from external experts and forming your own opinion.
You don't want to defer too heavily to another individual or team, but you also want to have your own opinion. I think that's probably the biggest challenge: solving really complex problems.