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What a Student Study Abroad Councellor at ASU W.P. Carey School of Business wishes they had known before entering the Higher Education industry

Muskaan wishes someone had emphasized the depth and breadth of access the Student Study Abroad Counselor role provides, stating that "it's more than...handling customer complaints"; the role involves navigating complex problems related to client's postal information, privacy data, and the entire company's enterprise management system making it more engaging for those interested in client relations and financial services.

Student Affairs, Study Abroad, Counseling, Higher Education, International Education

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Muskaan Gupta

Student Study Abroad Councellor

Arizona State University- W.P Carey School of Business

Arizona State University (ASU) - W. P. Carey

Masters in Management- Kellogg School of Management, Northwestern University

Business Management & Admin, International Relations & Affairs

Coaching, Speaking & Writing, Insurance

Consulting

Worked 20+ Hours in School

Video Highlights

1. The role involves more than just basic administrative tasks; it includes navigating complex problems related to customer data and enterprise systems.

2. The position provides access to sensitive customer information, including postal and privacy data, and requires responsible handling of this information.

3. This role is well-suited for individuals interested in client interaction and financial services.

Transcript

What have you learned about this role that you wish someone had told you before you entered the industry?

This job is not just filing claims, handling customer complaints, or reviewing and issuing financial bills. It's more than that.

You gain access to customers' postal information and privacy data. You also get access to the company's entire enterprise management system.

These are complex problems you will be navigating in the future. There is more to this position than what is stated.

I feel it's a very interesting position if you are into dealing with clients or financial services.

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