Main Responsibilities of an Institutional Account Manager at Coinbase
Mike, a Coinbase Institutional Account Manager, focuses on "keeping clients happy and growing revenue" within a niche portfolio of venture capital firms, hedge funds, and Fortune 500 companies. The role blends sales and client relationship management, concentrating on "retaining our market share and expanding our market share."
Client Relationship Management, Sales, Revenue Growth, Institutional Sales, Financial Technology
Advizer Information
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Job Title
Company
Undergrad
Grad Programs
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Mike Munyer
Institutional Account Manager
Coinbase
University of Maryland; 2012
UCLA MBA
English
Finance (Banking, Fintech, Investing), Technology
Sales and Client Management
Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. Works with major clients like venture capital firms, hedge funds, and Fortune 500 companies
2. Focuses on client retention and market share expansion
3. Combines sales and client relationship management responsibilities
Transcript
What are your main responsibilities within your current role?
Absolutely. My role is an institutional account manager. It's a bit like sales and a bit like client relationship management.
My main responsibilities are keeping clients happy and growing revenue. I specifically cover a subset of our institutional clients, such as venture capital firms, hedge funds, and US corporations like Fortune 500 type companies.
My main responsibility is keeping them with us, retaining our market share, expanding our market share, and growing revenue.