Favorite Parts of Working in the Tech Industry as an Enterprise Customer Success Manager
Michael, an Enterprise Customer Success Manager, finds the tech industry's dynamism most rewarding, stating that "it's constantly changing," placing him "at the forefront of the way that the market is shifting," particularly with emerging technologies like AI. This allows for continuous learning and innovation, directly impacting how people work through the development of new technologies.
Technology, Problem-Solving, Innovation, Dynamic Environment, Fast-Paced
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Michael Gigante
Enterprise Customer Success Manager
Groove
New York University, 2017
None
Film, Media Arts, Visual Arts
Technology
Sales and Client Management
Honors Student, First Generation College Student
Video Highlights
1. The tech industry is constantly evolving, requiring professionals to adapt and innovate.
2. The industry is at the forefront of emerging technologies like AI, offering exciting opportunities.
3. Professionals in the tech industry shape how people work through developing innovative technologies that impact various sectors.
Transcript
What do you enjoy most about being in the tech industry?
I think it's actually tied to the biggest challenges. Because it's so constantly changing, you're always at the forefront of the way the market is shifting.
There are always new demands from different markets. For example, right now, AI is the hottest thing.
Because of that, everyone in our market, specifically in software and tech, is talking about how to use AI. You are at the forefront of the tech being developed to improve the software that will use AI.
It's fun to be in a space that is so dynamic and fast-paced. You have to think on the fly and change your roadmap based on customer demand and new technology.
It's fun to be part of the conversation happening in the tech that will shape the way people work. Tech has changed the way people have worked over the last 20 years and will keep doing so.
It's fun to be on the innovative side, developing tech that will impact how people work. That's a fun idea, and it's cool to see how it changes.