Favorite Parts of Being a Senior Revenue Operations Analyst at FullStory
Mat's favorite aspect of their Senior Revenue Operations Analyst role at FullStory is "making people's jobs easier and more enjoyable," a stark contrast to their previous experiences as a Customer Success Manager where such operational support was lacking. This passion stems from a desire to improve the workflows of colleagues, creating a more fulfilling work environment through automation and program development.
Problem-Solving, Automation, Teamwork, Communication, Career Development
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Mat Friedman
Senior Revenue Operations Analyst
FullStory
University of Arizona Eller College of Management, 2015
N/A
Business Management & Admin, Entrepreneurship
Technology
Data and Analytics
Scholarship Recipient, Worked 20+ Hours in School
Video Highlights
1. Helping others improve their work experience by creating automations and programs
2. Positive work environment with enjoyable colleagues
3. Transition from customer-facing role to operations, highlighting the value of operational support
Transcript
What do you enjoy most about being in your current role?
I really like being able to help people make their jobs easier and more enjoyable. When I was a customer success manager in my previous role, and also at my previous companies before FullStory, I didn't always have the luxury of a dedicated operations person to build automations or programs to make my life easier.
I'm really excited about going to work every day knowing that that's what I get to do. I get to work with people who I really enjoy working with, and who I know really enjoy their jobs. I know their job is enjoyable now, and everything I'm doing is to make it even better.
Advizer Personal Links
linkedin.com/in/matfriedman