A Day In The Life Of A Co-founder President And CEO At Caffe Luxxe
Mark's day-to-day responsibilities as Co-founder and President/CEO at Caffe Luxxe are highly unpredictable, ranging from "six o'clock" emergency calls about operational issues to "kitchen hours" where the team brainstorms ideas. A significant portion of the role involves meetings, coaching, and maintaining "a team-oriented, excellence culture," setting high standards and regularly monitoring cafe performance, including notable celebrity visits.
Executive/Leadership, Teamwork, Problem-Solving, Communication, Overcoming Challenges
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Mark Wain
Co-founder and President / CEO
Caffe Luxxe
UC Berkeley
University of Southern California, Marshall School of Business MBA
Economics
Food, Beverages & Alcohol, Hospitality, Restaurants & Events
Strategic Management and Executive
Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Greek Life Member, First Generation College Student
Video Highlights
1. There is no typical day; some days begin early with urgent calls from cafes about operational issues, while other days involve office work and meetings.
2. The CEO emphasizes a team-oriented culture, coaching, and bouncing ideas around to foster excellence.
3. The job includes setting standards, focusing on short-term and long-term goals, and staying updated on daily happenings at the cafes, including unexpected events like celebrity visits.
Transcript
What does a day in the life of a president and co-founder look like?
There's no typical day. Some days I'm up at six o'clock, getting a call from one of the cafes if something has happened – a machine went down, the power's out, there's a flood.
Other days involve coming into the office. I usually have what we call "kitchen hours" where I'll make myself a cup of coffee. People come and chat to share their ideas, kind of like lobbyists.
There are a lot of meetings, opportunities for coaching, and chances to bounce ideas off one another. We're really big on a team-oriented culture and an excellence culture.
This means setting and maintaining a high standard, focusing on what needs to be done for the day, week, month, and quarter. It also includes staying updated on happenings at the cafe, like if a celebrity showed up.