Main Responsibilities of a Director Program Management and Product Strategy Operations at Turnitin
Kevin's role as Director, Program Management & Product Strategy Operations at Turnitin organically evolved, initially focusing on "programmatically what AI means for our company". This now encompasses establishing processes to deliver AI-related products and capabilities globally, bridging gaps across operations, data, product, engineering, marketing, and PR teams to accelerate product launches.
Project Management, Product Strategy, Operations Management, Cross-functional Teamwork, AI in Education
Advizer Information
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Kevin Tsay
Director, Program Management & Product Strategy Operations
Turnitin
Washington University in St. Louis, 2007
Duke University Sanford School of Public Policy, MPP
Education
Technology
Operations and Project Management
LGBTQ
Video Highlights
1. Develops processes and mechanisms for delivering knowledge, capabilities, and products to customers in secondary and higher education.
2. Identifies and addresses gaps across various departments (operations, data initiatives, product, engineering, AI, marketing, and PR) to accelerate product delivery.
3. Oversees AI-related initiatives and their programmatic implications for the company's operations and products.
Transcript
What are some of the main responsibilities within your current role?
It kind of happened organically. When I first joined, I was overseeing a lot of the AI work that has emerged more recently. I was thinking programmatically about what AI means for our company across our operations and products.
In terms of my responsibilities, I'm often setting up our processes and mechanisms. This allows us to deliver knowledge, capabilities, and products for our customers in secondary and higher education around the world.
Part of my work on the program management side involves identifying gaps and helping to close them cross-functionally. This includes operations and data initiatives for our teams, which might relate to product, engineering, AI, marketing, or PR. These responsibilities allow us to move much faster in getting our product out.