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Kayva, Clinical Business Development Manager at InteliWound : Advize Career Interview
InteliWound's Clinical Business Development Manager, Kayva, followed an unconventional path from pre-med to business, driven by a desire to utilize a broader skillset.
The role centers on improving patient journeys through collaborative care and proactive wound prevention, blending field work with patient onboarding, emphasizing a "patient first" approach.
Key skills include communication, problem-solving, and a passion for fulfilling patient needs, which helps overcome challenges like distrust in the Arizona wound care market by prioritizing process-driven care and holistic well-being.
The most rewarding aspect is directly impacting patients' lives, making healthcare accessible and responsive.
Thriving in this field requires genuine care for the patient experience, networking, and aligning personal passions with career goals through entry-level medical sales positions.
A significant lesson learned is strategically demonstrating coachability to leadership, while college success stems from actively networking and leveraging both digital and physical communities.
ADHD has shaped a career by turning a challenge into a strength, focusing on empathy and connecting deeply with others, and the WP Carey's pro bono consulting organization experience ignited a passion for innovative solutions and strategic thinking.
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Kayva Jha
Clinical Business Development Manager
InteliWound
Barrett, the Honors College at Arizona State University
Arizona State University (ASU) - W. P. Carey - MS in Business Management
Medical, Sciences & Related, Biology & Related Sciences
Healthcare
Business Strategy
Disabled
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Career Path of a Clinical Business Development Manager at InteliWound
Kayva initially pursued a pre-med track in biomedical science with a focus on neuroscience, but a high volume of humanities courses led to an opportunity to graduate early; after an unsuccessful MCAT experience, the individual decided to pivot and managed a national dance company, discovering a knack for business. This experience, coupled with the realization that "I don't wanna keep turning off the rest of the skills I have just to like silo myself into medicine," led to pursuing a master's in management and ultimately diversifying career choices while integrating client-facing and customer service skills into work.
Main Responsibilities of a Clinical Business Development Manager at InteliWound
Kayva's role as a Clinical Business Development Manager at InteliWound extends beyond typical patient acquisition to focus on improving patient journeys, driven by their own experiences with healthcare system challenges, where they "take them on as like a full case to manage". Moreover, the role involves fostering collaborative care by educating community health partners and seniors about wound prevention and building a strong network of resources, highlighting the importance of proactive practices.
A Day In The Life Of A Clinical Business Development Manager At InteliWound
Kayva's role as a Clinical Business Development Manager at InteliWound involves a dual approach: field work focused on relationship nurturing, and computer work focused on patient onboarding. The field work aspect emphasizes building trust with partners by demonstrating a "patient first, not profit" mentality, while the computer work ensures patients receive timely care, highlighting the importance of speed and influence in wound care where "every minute counts."
Most Important Skills for a Clinical Business Development Manager at InteliWound
Kayva believes that focusing on one's strengths rather than weaknesses is paramount to success in a healthcare career; for them, those strengths lie in "talking to people," innovative problem-solving, communication, passion development, and most importantly, "remembering what people need" and tirelessly working to fulfill those needs, which led them to a fulfilling niche working directly with patients. By concentrating on these strengths, particularly people-oriented skills, Kayva discovered how to engineer solutions creatively in the complex landscape of healthcare.
Favorite Parts of Being a Clinical Business Development Manager at InteliWound
Kayva most enjoys being able to directly impact patients' lives by providing them with needed solutions. One specific instance that comes to mind is when Kayva managed to quickly arrange wound care for a young man at the request of his worried mother, thousands of miles away, which led to a great feeling of reward, solidifying a belief in making healthcare accessible and responsive to immediate patient needs, so when "you're asking for us today and you need something, we're gonna, we're gonna make it happen."
Biggest Challenges Faced By A Clinical Business Development Manager At InteliWound
Kayva's biggest challenge lies in navigating the complexities of the Arizona wound care market, where a high senior population and a history of industry abuse create significant distrust. To overcome this, a focus on "process driven care over product" and emphasizing a holistic approach to patient well-being is essential for building trust and differentiating oneself among numerous competitors in a highly audited and lucrative field.
Favorite Parts Of Working In The Healthcare Industry As A Clinical Business Development Manager
Kayva finds fulfillment in the medical science field, specifically wound care, driven by a passion for continuous learning and developing deep technical knowledge; more importantly, they appreciate the ability to provide patients with "holistic care" on the business side of healthcare, emphasizing the human aspect that is often missing in clinical practice. By taking the time to listen to patients and influencing the future of healthcare, they are motivated to create a positive impact on individuals navigating a challenging system.
What Type Of Person Thrives In The Healthcare Industry According To A Clinical Business Development Manager At InteliWound
Kayva believes that people who thrive in clinical business development within healthcare genuinely care about improving the patient experience, unlike some individuals in corporate settings who are primarily focused on the work itself, which explains the career professional's transition towards a role where impact is large and where networking with like-minded individuals who will "go the extra mile to do anything for anyone" leads to creating something special in patient care. Ultimately, success in this field comes from having a "helping hand within" and prioritizing patient well-being above all else.
What a Clinical Business Development Manager at InteliWound Wishes They Had Known Before Entering the Medical Sales Industry
Kayva wishes someone had emphasized the critical importance of "networking, networking, networking" – building genuine connections for career advancement and security, as well as stressing that success and fulfillment in medical sales hinge on aligning a role with personal passions, be it financial gain or making a positive impact on patient experiences, as one can choose how much to put in and how much happiness is reaped from it.
Entry-level positions for aspiring Clinical Business Development Managers
Kayva suggests that a "direct way" to reach a Clinical Business Development Manager role is through entry-level medical sales positions, where one can develop crucial skills like networking, relationship management, and technical learning. Mastering "that rapid learning skill of something technical" is highly valuable, allowing for future career flexibility even when switching specialities.
Significant Career Lesson From a Clinical Business Development Manager at InteliWound
Kayva's most significant career lesson is to "never outshine the master," which involves strategically revealing skills and ideas to demonstrate coachability and adaptability to leadership, rather than overwhelming superiors and unintentionally creating competition or an impression of being taken advantage of, especially early in one's career. It is important to be "very intentional about what from yourself you're giving," setting professional boundaries, and understanding that the workplace can be competitive, therefore it is important to protect oneself.
College Experiences That Helped a Clinical Business Development Manager at InteliWound Succeed
To set oneself up for career success in college, Kayva emphasizes the importance of networking and actively seeking opportunities by leveraging career fairs and putting oneself out there, noting that most of their friends and themself got their first jobs this way and highlighting the challenge of the Covid era that took away valuable in-person interactions needed for "connecting and working with people and being in that space". It is critical to "know how to leverage your digital community and your physical community" to get opportunities.
How Identity Has Influenced a Clinical Business Development Manager's Career at InteliWound
As someone with ADHD, Kayva's career navigation has been significantly impacted by the inherent challenges in executing tasks and managing time; however, the ability to "always remember when somebody else needs something" became a strength, leading to a focus on helping people and leveraging their natural ability to connect deeply with others, particularly in patient care. This realization allowed them to "focus less on...strengths and weaknesses" and more on their innate empathy and desire to support others.
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