Most Important Skills for a Clinical Business Development Manager at InteliWound
Kayva believes that focusing on one's strengths rather than weaknesses is paramount to success in a healthcare career; for them, those strengths lie in "talking to people," innovative problem-solving, communication, passion development, and most importantly, "remembering what people need" and tirelessly working to fulfill those needs, which led them to a fulfilling niche working directly with patients. By concentrating on these strengths, particularly people-oriented skills, Kayva discovered how to engineer solutions creatively in the complex landscape of healthcare.
Communication Skills, Problem Solving, Patient Care, Self-Awareness, Strengths-Based Approach
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
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Traits
Kayva Jha
Clinical Business Development Manager
InteliWound
Barrett, the Honors College at Arizona State University
Arizona State University (ASU) - W. P. Carey - MS in Business Management
Medical, Sciences & Related, Biology & Related Sciences
Biotechnology & Pharmaceutical, Healthcare, Medical & Wellness
Business Strategy
Disabled
Video Highlights
1. Focus on your strengths: Identify what you excel at (e.g., communication, innovation, passion) and prioritize roles where those strengths are central to your performance. This is more effective than fixating on weaknesses.
2. Early career exploration: Be open to initial roles that might not perfectly align with your skillset. These experiences provide opportunities to learn new skills and discover unexpected strengths.
3. People-centric approach: Prioritize roles that involve direct interaction and problem-solving for others, especially if you have a strong ability to remember and address people's needs. This can lead to a fulfilling and successful career.
Transcript
What skills are most important for a job like yours?
That's kind of a loaded question, but I'll take you on a bit of a journey with me of how I realized which skills were going to be the best. When it comes to skills and your career, especially if you want to be in healthcare, you have to realize there will be weaknesses and strengths. Some companies might focus on your weaknesses and try to make you improve them.
Honestly, when I've been most successful, I stopped commiserating over weaknesses and ruminating about them. I focused on my strengths. I knew my strengths were talking to people, coming up with innovative ideas and solutions, being dynamic, extremely communicative, and a quick responder.
I think my biggest skill is developing passion for anything put on my plate. When I develop that passion, I put my full force into it. There's a lot of creativity that goes into engineering a solution with multiple aspects, especially in healthcare when you have to deal with so many different moving parts throughout a patient's journey.
I actually have ADHD and found out late, at 19. I had no idea I was dealing with it for the first part of my life. In my early career, I was hired for personality. They would kind of silo you into roles, which happens a lot. People don't know what to do with you or where to place you. You might get siloed into something that isn't your skillset, but it's great because you learn something new.
I had to work with a lot of data and make pivot tables in Excel. It definitely wasn't my dream, but I had no issues with it. I used to get feedback about small mistakes. These things used to eat me up because I needed it to be perfect. I realized I was letting those comments deteriorate my confidence, which deteriorated my performance even more.
The epiphany came one day when I was managing a patient's case. Let's fast forward one year. I was managing a patient's case, and she was in Tucson. I was in San Diego. I had called three different practices to manage her journey. She needed a vascular workup, then we could look at wound care, and if she had nursing in place. All appointments were set, but I was calling everyone, asking if she had gone to her appointments or if anyone had helped her.
She had a husband and daughter in town, but for whatever reason, they were not willing to take her. I flew in from San Diego and basically took her to her appointment. She was a dementia patient, and the doctor kept calling her Jackie, so she was elated. My favorite part was when we got back, she said, "That was the best day ever. That was so much fun."
When I reflected on that experience, I realized that with ADHD, a big issue is executive functioning and tasks like organization. Am I remembering all my tasks? Am I meeting deadlines? Forgetfulness can become a huge insecurity. But for me, if it came down to another person's problems, especially a patient's, that wouldn't leave my head until it was solved.
I realized my skill is remembering people. My skill is remembering what people need, and that I won't rest until they get it. If I can work on that skill and be in a job where that's the core of my performance, I know I'll do really well. That's how I found myself in this niche, back in a field where I'm working with people every day.