Main Responsibilities of a Scholar Support Analyst at San Diego State University
Katia, a Scholar Support Analyst at San Diego State University, identifies their main responsibility as bridging gaps across campus departments by providing support and resources, ensuring a "functioning cycle" and easing concerns. This involves identifying and addressing resource needs, such as administrative support or software access, while also strategically analyzing the university's future trajectory, drawing on transferable skills gained from prior customer service experience.
Problem-Solving, Communication, Data Analysis, Project Management, Leadership
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Katia Garcia
Scholar Support Analyst
San Diego State University
UCLA
N/a
Philosophy
Education
Research and Development (R&D)
Pell Grant Recipient, Worked 20+ Hours in School, Transfer Student, First Generation College Student
Video Highlights
1. Collaborates with various departments and leadership roles at San Diego State University to identify and address administrative and technological weaknesses.
2. Builds and maintains positive relationships with faculty, staff, and administrators to ensure efficient departmental operations.
3. Analyzes data and anticipates future needs to support strategic planning and resource allocation within the university
Transcript
What are your main responsibilities within your current role?
My main responsibilities involve working with all departments on campus and our research foundation. Essentially, I meet with any coordinator, faculty member, dean, or leadership role at San Diego State.
The goal is to identify any "weaknesses" within their departments. This could be a lack of administrative support for paperwork or insufficient access to specific software.
I work to bridge these gaps and provide assistance in those areas. This ensures a functioning cycle and prevents bottlenecks.
A significant part of my role also involves managing emotions. Interestingly, my childhood job at the mall, especially during the holidays, was excellent preparation for this. Dealing with mall patrons taught me valuable skills for working with people now.
My job often involves reassuring people that there will be a solution and that we can overcome challenges. Additionally, I am responsible for maintaining data and analyzing San Diego State's trajectory over the next five years.