Entry-level Positions for Aspiring Hotel Professionals at Four Seasons
Entry-level hospitality roles, such as "assistant manager" or "front desk agent," are accessible to undergraduate students; however, Kassandra emphasizes the value of understanding all roles within a hotel, stating "it's important to understand the people that you supervise and understand even other parts of the hotel." This foundational knowledge, gained through experience in various positions, can accelerate career progression to managerial roles post-graduation.
Hospitality, Entry-Level Positions, Management, Customer Service, Hotel Operations
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Kassandra Rodriguez
Consultant
Four Seasons Hotels and Resorts
Texas Christian University- 2009
Southern Methodist University - Masters in Teaching and Learning
Psychology
Hospitality, Restaurants & Events
Business Strategy
Honors Student, Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Worked 20+ Hours in School
Video Highlights
1. Many entry-level positions are available in the hospitality field for undergraduate students.
2. Entry-level roles can include assistant manager positions, but starting at the front desk (e.g., front desk agent, concierge) allows one to understand all aspects of the operation and better supervise others later in one's career.
3. A college degree may open more doors to managerial roles, but it's valuable to gain experience in various roles within the hotel to understand the entire operation and better manage a team.
Transcript
What entry-level positions in this field might an undergraduate college student consider?
There are many entry-level positions. Whether you come in after graduating at a managerial level or entry level, it's important to understand all the roles.
For example, on the hospitality side, you might start as an assistant manager post-graduation because a degree can open more doors. Alternatively, you might start as a front desk agent.
If you want to be a front desk manager, you need to understand what it's like to work the overnight shift. You also need to understand the concierge role, especially during busy times with high expectations.
A degree can open more doors and allow you to enter a managerial role. However, it's crucial to understand the people you supervise and other parts of the hotel that might impact your work directly or indirectly.
Advizer Personal Links
No