Favorite Parts of Being a Chief Operating Officer at Christ-Centered Ministries
Jameese, Chief Operating Officer at Christ-Centered Ministries, finds the greatest fulfillment in "having happy employees and happy clients," because their satisfaction directly impacts the organization's success and reputation, leading to increased engagement and positive word-of-mouth referrals.
Leadership, Employee Satisfaction, Client Relations, Nonprofit Management, Operational Efficiency
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Jameese Smith
Chief Operating Officer
Christ-Centered Ministries
None
UCLA Anderson School of Business - Certificate
General Studies / Not Applicable
Faith-Based Services , Nonprofit, Foundations & Grantmaking
Operations and Project Management
None Applicable
Video Highlights
1. Helping employees and clients feel supported and satisfied.
2. Seeing the positive impact of work on others' missions.
3. Creating a positive work environment where people are happy and willing to contribute more.
Transcript
What do you enjoy most about being in your current role?
This is a very easy question, short and sweet. I enjoy having happy employees.
We call them clients, but we want happy customers. In many ways, what I do here impacts all of that. People are willing to do more for you when they're happy.
They will speak up on your behalf, or they will register your agency as a place to get support. This is because they felt everything we've done for them was satisfactory and helped them in their mission. So, I just enjoy having happy employees and happy clients.
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