Biggest Challenges Faced by a Chief Growth Officer at Switchboard
Heather, as Chief Growth Officer, identifies "boundaries" as the biggest challenge in the role, recognizing the need to be available and helpful while also protecting time, energy, and network. Taking time to decompress and add in boundaries before stepping into the role was crucial to avoid burnout.
Executive/Leadership, Work-Life Balance, Time Management, Networking, Stress Management
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Heather Trumpfheller
Chief Growth Officer
Switchboard -- https://globalswitchboard.io/
University of Missouri
Creative Writing, Journalism
Technology
Sales and Client Management
Honors Student, Greek Life Member
Video Highlights
1. The importance of setting boundaries to avoid burnout, especially in demanding roles like Chief Growth Officer.
2. The challenge of balancing availability and willingness to help others with the need to protect one's own time, energy, and network.
3. The need to decompress and establish boundaries before taking on a high-pressure role like Chief Growth Officer.
Transcript
What is your biggest challenge in your role?
Boundaries. So that is something I would say I struggle with both personally and professionally. It's this hard blend of being available and willing to help, being able to get scrappy with someone if they need support in their role, and meeting people and networking on their behalf.
But boundaries are also key to protecting my own time, my energy, and my network and my connections. So that was actually something when I stepped away from my tech consulting career for 10 years.
I took some time to really decompress, but added in some boundaries. I knew if I went into a role, especially as Chief Growth Officer, without boundaries, I was a little afraid that I would just end up burning out really quickly. So, boundaries are key, both personally and professionally.