Main Responsibilities of a Learning Manager at Salesforce
Halimah's role as Learning Manager involves owning "all of the virtual discovering Salesforce content" for the week one onboarding program, coordinating onboarding across Slack and Salesforce departments to ensure a seamless experience, and leveraging their Slack expertise through internal and external training and coaching. This multifaceted role also includes facilitating team-building activities and providing broader organizational learning support.
Onboarding Program Development, Virtual Training and Development, Cross-Departmental Coordination, Internal Training and Facilitation, Coaching and Team Building
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Halimah Jones
Learning Manager, Slack Global Onboarding
Salesforce
Northwestern University, 2016
N/A
Psychology
Technology
Human Resources (HR)
None Applicable
Video Highlights
1. Owns all virtual onboarding content for Salesforce's week-one program, focusing on remote employees.
2. Coordinates onboarding programs across Slack and Salesforce departments to ensure seamless transitions.
3. Serves as a Slack expert, providing training and support to internal teams and external customers, and participates in a coaching group to facilitate team-building activities.
Transcript
What are your main responsibilities within your current role?
In my current role, I oversee all virtual discovery Salesforce content. This includes Salesforce's week one onboarding program for anyone not going into an office or who is a remote employee.
I also coordinate between Slack and Salesforce's department onboarding programs. A lot of folks go into department onboarding right after, so I ensure that process is seamless.
Having worked with Slack onboarding for a long time, I'm a Slack expert. I'm also skilled at teaching others how to use Slack.
This involves talking to customers about our Slack usage, helping internal staff learn Slack, and conducting general trainings. I'm also part of a large coaching group where employees from across the business can come to us for help with offsites, on-sites, or team-building activities. This is also part of my general role.