A Day In The Life Of A Slack Global Onboarding Learning Manager At Salesforce
A Learning Manager's day at Salesforce involves a mix of "facilitation" of weekly onboarding sessions—which Halimah finds "very fun and rewarding"—and collaboration with a global team through numerous meetings, driven by a desire to build relationships and "make connections with other groups." Content development and updates to reflect company changes are also key components of the role, highlighting the dynamic nature of the work.
Communication, Teamwork, Project Management, Content Development, Facilitation
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Halimah Jones
Learning Manager, Slack Global Onboarding
Salesforce
Northwestern University, 2016
N/A
Psychology
Technology
Human Resources (HR)
None Applicable
Video Highlights
1. A Learning Manager's day involves facilitating onboarding sessions, which the interviewee finds rewarding.
2. Collaboration is key; the role includes many meetings with a global team and colleagues across the organization to foster relationships and facilitate quick problem-solving.
3. Continuous content development and updates are crucial to keep training materials relevant with business and company changes.
Transcript
What does a day in the life of a learning manager look like?
My day usually starts with facilitation. We have onboarding almost every week, so that means I'm facilitating every week, if not every day. It's very fun.
I love facilitating because it's rewarding to see the people for whom I do the rest of my job. My global team and I interact and collaborate through meetings. These are scheduled in the morning or evening, depending on time zones.
I definitely have lots of meetings, mainly because I enjoy meeting with people. I love to make connections with others, as it makes getting quick answers or connecting with other groups much easier. It's important to have those relationships.
I have many one-on-ones with people throughout the organization whom I enjoy talking to. It's nice to have friends throughout the company. This is usually how I spend most of my day: facilitating or being in various meetings.
I also love to have focus time for content development and updates. As the business and company change, we have to update our content as quickly as possible. I spend some time each day ensuring that announcements or new product launches are included in our content.