Favorite Parts of Being a Senior Specialist Member Experience at Tinder
Gabrielle's favorite aspect of being a Sr. Specialist, Member Experience at Tinder is "understanding what the users want," which involves interpreting user feedback and translating "what people are saying into something that could help the business." This daily challenge requires applying psychology to product development and strategy, making each day a new and engaging experience.
Product Development, User Experience (UX), Data Analysis, Problem-Solving, Communication
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
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Traits
Gabrielle Cornelio
Sr. Specialist, Member Experience
Tinder
University of California, Berkeley
UCLA Anderson School of Management - MBA
Entertainment, Music & Arts, Economics
Technology
Sales and Client Management
None Applicable
Video Highlights
1. Working on new challenges daily and troubleshooting issues
2. Understanding user wants and needs through psychology and user feedback
3. Translating user feedback into actionable insights for product development and business strategy
Transcript
Here's the cleaned transcript:
Q5: Favorite parts of your role.
What do you enjoy most about being in your current role? I think it's cliche, but there's a new challenge every day. You never know when something could go wrong, or when something great happens in the app.
But I actually think it's being able to understand what the users want. You're kind of bringing in psychology a little bit, reading what users are writing about the app and any suggestions or complaints they have.
It's about being able to understand what might be best for the app and product development and strategy. You kind of have to be able to translate what people are saying into something that can actually help the business.
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