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Significant Career Lesson From a Sales and Marketing Director at Santa Monica Proper Hotel

Erin, a Director of Sales and Marketing, emphasizes the importance of reputation in the close-knit hospitality industry, stating that "your reputation matters" greatly impacting career trajectory. This positive reputation, cultivated through consistent professionalism and strong interactions, has opened doors and led to new opportunities throughout their career.

Networking, Reputation Management, Professionalism, Career Advancement, Industry Connections

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Erin Bennett

Director of Sales and Marketing

Santa Monica Proper Hotel

Boston University 2008

UCLA EMBA 2023 (expected graduation June 2023)

Hospitality Administration

Hospitality, Restaurants & Events

Sales and Client Management

Took Out Loans, Greek Life Member

Video Highlights

1. Your reputation matters greatly in a small industry like hospitality. How you interact with clients, peers, and even competitors impacts your future opportunities.

2. Networking is crucial for career advancement. Maintaining strong relationships can lead to unexpected job prospects.

3. A positive reputation can open doors to new opportunities and even lead to jobs finding you, rather than the other way around. Hard work in maintaining this reputation is key.

Transcript

What is one lesson that you have learned that has proven significant in your career?

The industry is very small. Your network will know you for a very long time.

It's even in LA; I constantly run into people who I've worked with or know someone I've worked with. So, your reputation matters: how you show up every day at work, how you interact with your clients, how you interact with your peers, how you interact with your competitors.

It all matters because your reputation will follow you. Thankfully, I have a very good one, but I've worked very hard to maintain that. It helps open up doors for me and gets me jobs when I'm looking, or jobs will find me when I'm not looking.

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