Biggest Challenges Faced by a Management Supervisor at Tech Marketing Agency
Cameron, a Management Supervisor at a tech marketing agency, finds the biggest challenge is navigating "the politicalness" inherent in client work; the need to decipher clients' true needs amidst conflicting priorities and feedback often requires skillful negotiation and patience to deliver successful results despite internal and external pressures.
Communication, Project Management, Problem-Solving, Client Management, Political Savvy
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Cameron Brown
Management Supervisor
Tech Marketing Agency
University of Tennessee
UCLA Anderson
Business Management & Admin
Advertising, Communications & Marketing
Sales and Client Management
Student Athlete
Video Highlights
1. Managing client expectations and priorities can be challenging, requiring skillful negotiation and understanding of client internal dynamics.
2. Navigating internal and client-side politics is a significant aspect of the role, demanding diplomacy and effective communication.
3. Successfully delivering a project despite these challenges is rewarding and highlights the value of perseverance and problem-solving skills.
Transcript
What is your biggest challenge in your current role?
The biggest challenge I typically face is when working with a client. They have their own priorities and goals for the work they're briefing you on.
This information isn't always clearly given to the agency, so you have to figure out what they're really looking for. You might pitch an idea you believe perfectly matches their request, only to receive feedback that doesn't make sense or isn't in line with their original briefing.
This can be frustrating. As the account person, you have to explain to your team why you're getting conflicting feedback. You might also need to press the client, and sometimes they may not fully understand themselves, perhaps due to direction from their own superiors.
It involves navigating a lot of what feels like "politicalness," even though that's not a real word. It truly reflects the work we do and can be challenging and taxing.
However, it's worth it when you're able to create something and get it out the door. Ultimately, everyone forgets the political aspects and games played when there's something really cool being produced.