Favorite Parts Of Being An Inside Sales Manager At Integrated DNA Technologies
As an Inside Sales Manager, Austin enjoys the opportunity to coach and mentor their nine direct reports, helping them achieve their work goals and build skills for future career advancement, as "being able to help create opportunities to, to help someone achieve what's next in their career is something that Austin really enjoys." From a sales perspective, Austin finds it fascinating to engage with customers in the biotech industry who are working on groundbreaking research, such as "truly trying to cure cancer," and to learn how their products contribute to these critical endeavors.
Career Development, Mentorship, Sales, Biotechnology, Customer Interaction
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Austin Jacobs
Inside Sales Manager, North America
Integrated DNA Technologies
University of San Diego
Finance, Marketing
Biotechnology & Pharmaceutical
Sales and Client Management
Honors Student, Scholarship Recipient
Video Highlights
1. Helping individuals with their career path and day-to-day work.
2. Coaching team members on a daily or weekly basis to achieve their work goals and build skills for future roles.
3. Talking to customers in the biotech industry who are working on curing cancer and changing the approach to disease, and learning how the company's products contribute to their research and solutions.
Transcript
What do you enjoy the most about being in your role?
My current role, I enjoy most being able to help individuals with their career paths and their day-to-day work. I have nine people who report to me currently, and I get the opportunity to coach them on a daily or weekly basis. I help them achieve their work goals and also support their career development.
Each of the nine people reporting to me has different career aspirations. I enjoy helping them achieve their current goals, but also focus on the extra skills they're building to move into the next role they desire. Being able to create opportunities for someone to achieve what's next in their career is something I really enjoy as a manager.
From a sales standpoint, I really enjoy talking to customers. Working in the biotech industry, we work with customers who are truly trying to cure cancer or change how we approach disease. They're way smarter than me.
Talking to customers and hearing what they're working on, and then how our products work with their research or solutions, or the tests they're building for cancer detection or eradication, is really interesting. Hearing firsthand how customers use our products is also something I enjoy as a sales rep and a sales manager.