Biggest Challenges Faced By An Inside Sales Manager At Integrated DNA Technologies
As an Inside Sales Manager, North America, at Integrated DNA Technologies, the biggest challenge is "time management" because the role requires carving out time to support the team, ensure targets are met, analyze data, and plan for the future, while also being ready to "pivot on a dime" to address urgent customer situations. Managing time effectively is crucial in this role because there is "more on my plate than in other roles".
Time Management, Leadership, Sales Management, Data Analysis, Problem-Solving
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Austin Jacobs
Inside Sales Manager, North America
Integrated DNA Technologies
University of San Diego
Finance, Marketing
Biotechnology & Pharmaceutical
Sales and Client Management
Honors Student, Scholarship Recipient
Video Highlights
1. Time Management: The role requires juggling team support, target achievement, data analysis, and future planning, making effective time management crucial.
2. Adaptability: The ability to quickly pivot and address urgent customer situations is essential, as priorities can shift unexpectedly.
3. Multi-faceted Responsibilities: The position involves a wide range of tasks, from team leadership and strategic planning to data analysis and customer interaction, requiring a diverse skill set.
Transcript
What is your biggest challenge in your role?
My biggest challenge is time management. There are many things to do and not enough time.
It's about carving out the time to ensure the team is getting everything they need. We are marching towards hitting our targets, as well as making time for data and reporting. This helps ensure we are going in the right direction and can make any necessary tweaks or changes.
We also need to think ahead to what we want to do next week, next month, or next quarter to continue on a path forward. This includes being able to pivot quickly when a customer situation arises. Sometimes I have to drop everything and hop on a call with a customer or find a path forward for them.
Days can be unpredictable. You might start your day intending to do one thing and end up doing something totally different. Being on your toes is the biggest piece of that.
But again, the big challenge is time management. I'd say this is true for most jobs, but in this role, I feel there's more on my plate than in other roles. Managing time effectively is really important.