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Who Thrives In IT, According To A Systems Analyst From Higher Education

Alejandra believes that people who thrive in the Systems Analyst role, especially within Higher Education, possess strong soft skills, particularly being "outgoing, sociable" as connections heavily matter; maintaining and growing relationships is crucial, as you "never know when you're gonna work with these people again," which is vital, considering that a high school mentor's connection led to Alejandra's first job. Considering this, people in customer service heavy positions especially need to be personable.

Communication, Networking, Customer Service, Interpersonal Skills, Relationship Building

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Alejandra Cortes

Systems Analyst

Higher Education

Chapman University

University of San Diego, Masters of Business Administration (MBA)

Mathematics, Data Science, Statistics

Finance (Banking, Fintech, Investing), Nonprofit, Foundations & Grantmaking

Finance

Video Highlights

1. Importance of soft skills like being outgoing and sociable for success.

2. Connections and relationship building are crucial, as you never know when you'll work with someone again.

3. Maintaining and growing relationships can lead to unexpected opportunities, such as job offers.

Transcript

How would you describe people who typically thrive in this industry?

I would definitely say that going back to the soft skills, being outgoing and sociable, connections matter. You want to maintain and grow these relationships.

I think this is for any industry or any role. You never know when you're going to work with these people again. I got my first job out of college because I reached out to my high school mentor, who reached out to his high school mentor.

So you just never know when these connections are going to come back. You just want to keep all of those bridges open, if you will. You have to be very sociable and outgoing, especially since my specific role is very customer service heavy.

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