A Day In The Life Of An Account Manager At Wish
Aaron, an Account Manager at Wish, describes a typical workday as starting around 9:30 or 10 AM, largely remote due to the pandemic, beginning with checking emails and Slack messages. The workday also includes client meetings—"a lot of times these one-on-ones would be either biweekly or monthly"—and collaboration with the product team to implement new features based on merchant feedback.
Communication, Teamwork, Project Management, Problem-Solving, Remote Work
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Aaron Tsai
Account Manager
Wish
Pomona College, 2017
UCLA Anderson, MBA (2025)
Biology & Related Sciences
Apparel, Beauty, Retail & Fashion, Technology
Sales and Client Management
None Applicable
Video Highlights
1. Aaron's workday starts around 9:30 or 10:00 AM and is primarily computer-based, often working remotely.
2. He frequently checks emails and Slack messages, and conducts client meetings (one-on-ones) bi-weekly or monthly.
3. Aaron also collaborates with the product team to implement new features based on merchant feedback.
Transcript
What does a day in the life of an account manager look like?
A day in the life of an account manager usually starts around 9:30 or 10 AM. My work is mostly computer-based, and I work remotely.
I used to be in the office, but due to COVID, I couldn't go in. This allowed us to work remotely for quite a while, at least two years after the initial period.
My workday begins by checking emails and any Slack messages that may have come through. I address those if I can.
I also have potential client meetings, often one-on-one check-ins. These meetings are typically bi-weekly or monthly, depending on the merchant's preference.
Sometimes, I'll have a team meeting to discuss what we've been working on and what to expect for the upcoming week. In the afternoon, I might meet with the product team to coordinate on features that need to be implemented or added, based on user or merchant feedback.
Advizer Personal Links
https://www.linkedin.com/in/tsaiaaron/
I like chai (please send recs!): https://www.instagram.com/trysomechai/
I play violin (if you need someone to play at an event, let me know!): https://www.groupmuse.com/musicians/7139-aaron-tsai