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Significant Career Lesson from a Sales and Customer Experience Coordinator at Laduree

Taylor learned early in internships the importance of providing feedback to supervisors, even as an intern, and now uses this skill in the current Sales and Customer Experience Coordinator role, emphasizing the value of open communication to say, "Hey, this is not working for me," and collaboratively seeking solutions like weekly meetings or alternative approaches. For Taylor, being able to communicate openly is essential for a "happy work situation".

Communication, Feedback, Internship Experience, Boss-Employee Relationship, Work-Life Balance

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Taylor Frazier

Sales and Customer Experience Coordinator

Laduree

Chapman University

Communications

Apparel, Beauty, Retail & Fashion, Food, Beverages & Alcohol

Sales and Client Management

Took Out Loans

Video Highlights

1. Importance of providing feedback to superiors: Taylor learned early in her career that it's beneficial to give feedback to managers, even as an intern. This allows for open communication and helps in addressing issues or suggesting improvements.

2. Communicating workload and limitations: Taylor emphasizes the importance of communicating limitations, such as balancing work with school, to ensure a manageable workload and prevent burnout.

3. Value of a receptive and communicative boss: Taylor highlights the significance of having a boss who is open to receiving feedback and provides feedback in return, fostering a positive and communicative work environment.

Transcript

What is one lesson that you have learned that has proven significant in your career?

During my internships, I quickly realized that it's okay to give feedback to your boss, manager, or whoever is in charge of you. I use this knowledge in my current work today.

Being able to communicate that something isn't working for me, or if I have too much work while balancing school, is important. I appreciate being able to offer feedback like, "I would love if we could do this instead," or "Could we have weekly meetings just to catch up and understand what we're working on for this quarter?"

Ultimately, I really value a boss who can take feedback and is happy to communicate feedback with me too. That's probably the most important thing for me when looking for a boss or a happy work situation.

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