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How Identity Has Influenced a Sales and Customer Experience Coordinator's Career At Laduree

Navigating a male-dominated business environment as a woman can be "daunting," but being able to communicate openly and honestly, both about feelings and work-related matters, has been essential. This approach, which emphasizes "being open and [oneself] and also trying to make everyone happy," is crucial in interactions with both customers and coworkers.

Communication, Workplace Challenges, Overcoming Challenges, Gender in Business, Customer Relations

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Taylor Frazier

Sales and Customer Experience Coordinator

Laduree

Chapman University

Communications

Apparel, Beauty, Retail & Fashion, Food, Beverages & Alcohol

Sales and Client Management

Took Out Loans

Video Highlights

1. Navigating a male-dominated space can be daunting for women in business.

2. Communication skills are essential for expressing oneself and collaborating effectively in the workplace.

3. Being open, authentic, and striving to create positive relationships are important for success in sales and customer experience roles.

Transcript

As someone who identifies as a woman in business, how has that impacted how you've navigated your career?

It's definitely daunting, especially in such a male-dominated space. At my work, it's also a lot of males.

But being able to communicate everything that you feel and everything that you are, both in the workspace and with your work, is important. Being able to communicate and be open about what's going on or the best way to move forward is something I've held onto.

I try to keep that in mind while I'm working, whether with customers or my coworkers. It's about being open and myself, and also trying to make everyone happy.

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