A Day in the Life of an Account Manager at Meta
A day for this Meta Account Manager involves a blend of "client meetings and internal meetings," including two to three client calls daily, ranging from quarterly business reviews to troubleshooting "technical glitches." Their work also includes significant collaboration with internal teams on strategic initiatives, such as a "task force to drive business messaging adoption in Thailand."
Communication, Problem-Solving, Project Management, Teamwork, Client Relations
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
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Traits
Mild Siriwatwimol
Account Manager
Meta
National University of Singapore
UCLA Anderson
Environmental & Related Sciences
Technology
Sales and Client Management
International Student, Scholarship Recipient
Video Highlights
1. Client interaction is a significant part of the job, involving multiple meetings daily to discuss plans, campaigns, and performance reviews.
2. Account managers collaborate internally with various teams on projects and initiatives, such as improving business messaging in specific regions.
3. Troubleshooting technical issues and ad approval problems is a key responsibility, requiring problem-solving skills and knowledge of ad platforms
Transcript
What does a day in the life of an account manager look like?
The day is a mix of client meetings, internal meetings, and collaboration with different teams. Typically, I start by checking and responding to urgent client emails. Then, I prepare for the client meetings scheduled for the day, usually two to three of them.
After that, I join client calls. For initial calls of the quarter, we discuss plans and key campaigns. We also conduct quarterly business reviews to go over ad performance and identify areas for improvement.
There are also frequent performance check-ins. After client calls, internal team meetings might follow to discuss ongoing projects. For example, we might work on a task force to promote business messaging adoption in Thailand, collaborating with internal teams on strategy.
Later, I allocate time for troubleshooting client issues. This can involve technical glitches, ad approval problems, or similar concerns. I end the day by wrapping up tasks and preparing reports for the following day's client meetings.