Most Important Skills For A Resource Manager At Mercer
Michelle, a Resource Manager at Mercer, emphasizes the critical need for strong "written and verbal communication" skills to effectively translate information between diverse teams, such as salespeople and accounting. The ability to "organize and prioritize" the numerous requests from twenty concurrent teams, ensuring timely responses and follow-up, is equally vital for success in this role.
Communication, Organization, Project Management, Problem-Solving, Teamwork
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Michelle Reid
Resource Manager
Mercer
University of Texas at Austin
NA
Advertising, Public Relations
Consulting & Related Professional Services
Human Resources (HR)
Took Out Loans, Greek Life Member, Transfer Student
Video Highlights
1. Excellent written and verbal communication skills are crucial for conveying information concisely and accurately across various teams with different communication styles.
2. Strong organizational skills are essential for managing numerous simultaneous requests from different teams, prioritizing tasks effectively, and ensuring timely follow-up.
3. The ability to translate information between teams and stakeholders, ensuring everyone is informed and up-to-date, is a key skill for success in this role.
Transcript
What sort of skills are most important for a job like yours?
The most important skill is definitely written and verbal communication. I'm constantly writing emails and talking between teams, which requires concise and accurate communication. You're talking between different groups, like salespeople and accounting.
You have to be able to take information from one team and translate it so it's understandable and useful to another team, and vice versa. So, definitely communication skills, writing and verbal.
Secondary would be organization skills. I mentioned we work with 20 different teams at once, and they all have their own needs and wants. Everybody needs something.
So, organizing and prioritizing incoming requests is key. You have to make sure to address them appropriately, revisit things later on, and not forget about a request or question.
Organization and keeping track of a million different things going on in a giant company are important. You need to be able to speak on them at any point and ensure everyone who needs to be in the loop is.
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