Main Responsibilities of a Learning Technology Support Engineer at Amazon Robotics
Matthew, a Learning Technology Support Engineer at Amazon Robotics, explained that the team creates "documentation and training materials" for technicians maintaining robotic equipment in warehouses. Matthew's role involves maintaining the centralized website that houses this content, integrating it with internal tools, and contributing to the creation of media assets such as VR and 360 content.
Learning Technology, Technical Documentation, Web Development, Robotics, Training Materials
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
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Matthew Bamonte
Learning Technology Support Engineer
Amazon Robotics
Pennsylvania College of Technology
Bloomsburg University | Major: Instructional Technology
Computer Science
Technology
Cyber Security and IT
Honors Student, Took Out Loans
Video Highlights
1. Creating documentation and training materials for technicians who maintain robotic equipment in warehouses.
2. Maintaining a centralized website that houses all the content and integrating it with internal tools.
3. Creating media assets, including VR and 360 content, to enhance training resources.
Transcript
What are the main responsibilities within your role?
My role is an interesting one. My official title is Learning Technology Support Engineer two.
What that basically means is the team that I'm on within robotics creates all of the documentation and training materials for all the technicians in the warehouses. So whenever a technician is in the field and needs to do maintenance on robotic equipment, they rely on the content our team produces to complete the maintenance.
My role specifically is that my team owns and maintains a centralized website that houses all of that content. We also integrate that platform with various other internal tools to make the process of doing the maintenance as seamless as possible.
I'm also involved in the creation of media assets. Like I said, I do a lot of work with VR and 360, trying to integrate those into our list of resources that we provide the techs. And that's mostly what I do.