Biggest Challenges Faced by a Director of Program Quality Training and Assessment at Girls Incorporated of Alameda County
Johanna's biggest challenge as Director of Program Quality, Training, and Assessment is the "interdependence of information gathering," requiring collaboration across all departments, which is hampered when others don't meet deadlines impacting Johanna's ability to complete "submit these things" on time; this highlights the pressure of time management and the difficulty of motivating colleagues to prioritize their tasks.
Project Management, Communication, Teamwork, Overcoming Challenges, Leadership
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
johanna masis
Director of Program Quality, Training and Assessment
Girls Incorporated of Alameda County
U of A, Tucson and UC Santa Barbara
Holy Names University, MA ESL
Humanities
Education
Operations and Project Management
Immigrant, Transfer Student, Student Athlete
Video Highlights
1. Managing Interdependence: The Director highlights the challenge of coordinating information and tasks across multiple departments, emphasizing the impact of delays on project timelines.
2. Time Management and Accountability: The response underscores the importance of time management in a collaborative environment and the difficulty of motivating others to meet deadlines.
3. Human-centered Approach vs. Strict Deadlines: The interviewee reveals the tension between understanding individual circumstances (e.g., illness) and maintaining strict adherence to project schedules, showcasing the need for balancing empathy and accountability in a professional setting.
Transcript
What is your biggest challenge in your current role?
My biggest challenge in my role is the interdependence of information gathering. I have to touch base with every department in the organization to move certain projects forward.
It's really hard when the chain reaction ends with them, and I can't do my job until they do theirs. That's really tough and challenging.
You can take a human-centered approach to it, but it's difficult when someone was sick for a few days, and you have an item on your calendar from two months ago. That's the hard part.
I'm very strict with myself about time management and I know the impact when I don't do my part. You can't teach someone to care; they either do or they don't.
It's hard when people don't do their part so that you can do yours, especially when you're the one who has to submit things. That's what's most challenging.