What A Reading Implementation Success Manager At Learning Ally Audiobook Wishes They Had Known Before Entering The Tech Industry
Danielle, a Manager of Reading Implementation Success at Learning Ally, wishes they had known more about the "sales piece" before entering the industry, finding that "most tech companies...are revenue generating," requiring understanding of data, renewals, and sales funnels—a contrast to education where "data has a face of students." This experience highlights the importance of sales adjacency in tech roles even for those not in direct sales positions.
Sales and Revenue Generation, Data Analysis, Customer Relationship Management, Tech Industry, Project Management
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Danielle Scott
Manager, Reading Implementation Success
Learning Ally Audiobook
Loyola Marymount university
Loyola Marymount University/ Early childhood development
Education
Education
Education
Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Worked 20+ Hours in School, First Generation College Student
Video Highlights
1. Many tech roles are sales-adjacent, requiring knowledge of data, renewals, performance indicators, and sales funnels.
2. Understanding sales funnels is crucial for turning leads into paying customers and ensuring customer satisfaction.
3. Tech company data is different from educational data; in tech, data points represent customers, not students with faces, requiring a different approach to data interpretation and relationship building.
Transcript
What have you learned about this role that you wish someone had told you before you entered the industry?
I wish I knew more about the sales aspect of things. I'm not in sales directly, but I am very sales adjacent. Learning about data renewals, performance indicators, and sales funnels would have been very beneficial.
I tend to Google most things, especially in meetings when I encounter unfamiliar terms. I'm not sure exactly where I fit on the Millennial spectrum, but I'm definitely a Googler.
Learning more about sales is important because in most tech companies, if you're interested, you'll likely be sales adjacent. These are revenue-generating, for-profit companies.
This is quite different from education, where data is driven by the faces of students. In tech, while customers have faces, it's a different process. It involves ensuring leads turn into prospects, then pitching, and converting them into customers. Maintaining customer satisfaction and upselling are also key components. These are areas I wish I understood better.