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What Type Of Person Thrives In The Sales Industry, According To A Business Development Representative At Ivy Energy

Ava, a Business Development Representative at Ivy Energy, believes thriving in the industry doesn't solely rely on being an extroverted "people person," but rather on active listening and truly understanding the customer's needs. Effectively conveying a point after thoroughly listening is, according to Ava, "the most important aspect" of success in business development.

Communication, Listening, Customer Understanding, Problem-Solving, Adaptability

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Ava Naple

Business Development Representative

Ivy Energy

University of San Diego

N/A

Business Management & Admin

Real Estate, Technology

Sales and Client Management

Honors Student

Video Highlights

1. Listening skills are crucial in business development roles, even more so than being a stereotypical 'people person'.

2. Understanding the customer's needs is paramount for success.

3. Effectively conveying your point after truly understanding the customer is key.

Transcript

How would you describe people who typically thrive in this industry?

I think there are multiple ways to thrive. There's a common misconception that if you're working in sales or on the business development side, you need to be a people person.

That's very beneficial if you're an extrovert and you love to talk, but it's really important to listen in this role too. As long as you can listen and truly understand the customer, and then properly convey your point afterwards, I would say that is the most important aspect.

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