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Most Important Skills For a Manager Performance and Planning at Global Airline Company

Effective communication, especially "persuading different teams to take action," and data analysis skills are crucial for this performance and planning manager role. The ability to be "self-directed," prioritizing tasks and discerning which work to accept or decline, also proves incredibly important in this open-ended work environment.

Communication, Data Analysis, Problem-Solving, Prioritization, Persuasion

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Alex Olafsson

Manager, Performance and Planning

Global Airline Company

Kalamazoo College 2011

UCLA Anderson MBA

Economics

Aerospace, Aviation & Defense

Business Strategy

Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Student Athlete

Video Highlights

1. Effective communication is crucial, particularly in persuading different teams to act. This involves various methods such as emails and calls.

2. Strong analytical and interpretative skills are needed to identify problems, analyze data, and create and implement solutions.

3. The ability to be self-directed, prioritize tasks, and manage workload effectively is essential due to the open-ended nature of the role and lack of structured pipelines.

Transcript

What skills are most important for a job like yours?

I think the skills that are really important in a job like this are communication and analysis. There's a lot of communication between different teams, so the ability to communicate effectively is incredibly important. This is true whether you're writing an email, calling an internal stakeholder, or any other form of communication.

Even more importantly, a lot of what we do involves persuading different teams to take action, even when we might not have direct power over what we're suggesting. So, how can you use communication to help persuade someone of an idea? I think that's number one.

Number two is that we definitely need to analyze and interpret information to make a recommendation. It's very important for us to say, "Okay, we have a potential problem. What data can we look at to analyze its source?" Once we have the source, what is the data telling us? What's our recommendation to fix it, and how are we going to go about doing that?

So, it's really a full stack process, from identifying a problem to creating and implementing a solution. This is really important for the work that I do.

Third, I think it's being self-directed. I mentioned that we're an open-ended team, and we don't have a total pipeline of tasks. We get to decide what we want to do. So, having the ability to prioritize is incredibly important. This includes not only prioritizing but also knowing when to turn down work.

Therefore, I would say that communication, the ability to analyze and interpret information, and prioritization are credible skill sets for this job.

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