Biggest Challenges Faced By A Program Coordinator At Mt. San Antonio College
Yolanda's biggest challenge as a Program Coordinator at Mt. San Antonio College is achieving "faculty buy-in" for new systems, requiring patience, training, and understanding that "not everyone experiences change the same way." This highlights the importance of building capacity and addressing individual learning styles when implementing new technologies and processes within the institution.
Communication, Technology, Patience, Training, Problem-Solving
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Yolanda Haro
Program Coordinador
Mt. San Antonio College
UCLA 1990
SIT, Master’s degree
Political Science, American Studies
Education
Operations and Project Management
Honors Student, Scholarship Recipient, Pell Grant Recipient, Took Out Loans, Immigrant, Worked 20+ Hours in School, First Generation College Student
Video Highlights
1. Faculty buy-in is crucial for program success. Effective use of early alert systems depends on faculty participation.
2. Time management and training are significant challenges. Implementing new systems requires patience, training, and understanding that not everyone adapts to change at the same pace.
3. Adapting to new technologies varies among individuals. Some readily embrace new systems, while others require additional support and understanding to overcome anxiety and challenges related to technological change.
Transcript
What is your biggest challenge in your current role?
One of the biggest challenges is faculty buy-in. We can't really do our work unless we get alerts from faculty. It starts with the faculty.
If they are able to identify who's struggling in their class and send us alerts and use the system, that is really helpful. I think one of the challenges is that everyone is really challenged with time and so many things to do. Learning a new system, a new way of doing things, not everyone buys in right away.
It's having the patience, it's going out there and training people. It's communicating not only with faculty but also with staff who can send alerts. We are really helping build capacity with the people in this institution in order to use a new system. For some people, change is really hard.
Right now, we're training all the counselors on the system. For some counselors, who like new technology, they're fine. Other people have a very hard time learning new programs and systems. They're more challenged, and there's more anxiety.
We have to be very understanding that not everyone experiences change the same way. We have to be patient and willing to work with people who need a little bit more extra help to learn the system. Those are some challenging things that we have in our work.
Advizer Personal Links
Impactoleadership.com