Most Important Skills For A Strategic Partner Manager At YouTube
Victor, a Strategic Partner Manager at YouTube, emphasizes the critical importance of strong communication skills, highlighting the need for "clear communications in multiple forms," including active listening to understand partner needs. A dynamic environment necessitates prioritization skills to manage multiple internal and external requests effectively, preventing being "overwhelmed and trying to solve all the world's problems at once."
Communication, Prioritization, Active Listening, Problem-Solving, Project Management
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Victor Mello
Strategic Partner Manager
YouTube
Universidade Presbiteriana Mackenzie in Brazil, 2015
not applicable
Engineering - Electrical
Arts, Entertainment & Media, Technology
Sales and Client Management
International Student, Immigrant
Video Highlights
1. Excellent communication skills, including written and verbal communication, and active listening are crucial for conveying information clearly and building strong relationships with partners.
2. Prioritization is essential due to the dynamic nature of the job and the need to manage multiple requests and partners effectively.
3. The ability to balance internal and external demands, and prioritize tasks to avoid feeling overwhelmed, is key to success in this role.
Transcript
What skills are most important for a job like yours?
Communications, for sure. I think it goes a long way to be very clear within your communications, and multiple communications in multiple forms.
There's written communication because of the amount of emails you're sending. There's also communication to clearly share the expectations that YouTube has for that specific partner.
Communication is not one-way; it goes both ways. Expressing yourself is one thing, but listening is another. So I think it's very important to be an active listener.
Make sure you are hearing what your partner is speaking about, and with that, set the right next steps and plan accordingly to your partner's needs.
I would also say prioritization, because it's a dynamic environment with multiple requests coming from multiple ways. There are internal and external requests, and you're managing tons of partners at the same time.
Every day, I have to sit down and think, "Okay, what is my one, two, three priority right now?" Because you can easily be overwhelmed and try to solve all the world's problems at once.
Making sure you have clear priorities in your mind and working through them in order definitely helps during your day-to-day.