How Identity Has Influenced a Consultant in a Boston Consulting Group Career
Tripp's career at Boston Consulting Group has been shaped by the lack of representation and microaggressions experienced as a Black consultant, including instances where colleagues questioned their presence and delayed feedback, "robbing them of the opportunity to know that something's wrong." However, building a supportive community within the firm and seeking mentorship from other Black consultants proved crucial in navigating these challenges and achieving success.
Overcoming Challenges, Mentorship, Community Building, Implicit Bias in the Workplace, Career Navigation
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Tripp Twyman
Consultant
Boston Consulting Group
University of Arizona
University of Southern California | Masters of Accounting
Business & Related, Entrepreneurship, Finance, Accounting
Consulting & Related Professional Services
Consulting
Honors Student, Scholarship Recipient, Took Out Loans, Greek Life Member
Video Highlights
1. Tripp's experience highlights the importance of representation and mentorship in navigating a career in consulting. The lack of visible Black consultants initially made Tripp question whether consulting was the right fit; however, connecting with other Black consultants provided encouragement and helped visualize career success.
2. Tripp's experience demonstrates how data, particularly in the form of feedback, can impact career progression. Delayed and ultimately negative feedback due to unconscious bias highlighted the importance of seeking out mentors and support networks who understand the unique challenges faced by minority groups in the workplace.
3. Building community within the firm was a key takeaway from Tripp's experience. By leaning into his identity and connecting with other Black consultants, Tripp created opportunities for mentorship, support, and fostered a sense of belonging within the organization. This illustrates the power of creating inclusive spaces and the value of diverse perspectives in the workplace.
Transcript
As someone whose voice is Black, how has data impacted how you've navigated your career?
That's a good question. I think I didn't see a lot of Black consultants when I was considering a career in consulting, and that gave me some hesitation. I wondered if it was truly the right space for me, and if people like me were successful in such environments.
It was actually a few connections I made with Black consultants that helped give me the courage to pursue it. They helped me envision myself working in that role and being successful. So, I think that was key even just to get started.
Once I was in the job, I had experiences where people didn't believe I was a consultant. They'd look at me and seem to wonder what I was doing there, or if I was part of a team. They'd even ask to see my ID again.
At the same time, it allowed me to connect more deeply with some clients, particularly clients of color. It also enabled me to help build a community within the firm. I noticed that while there was a community, it could be nurtured more effectively.
Leaning into my identity and the fact that others also identified as Black and felt similarly about the lack of a strong, tight-knit community allowed us to build one within the firm. This helped me establish many mentorship relationships and receive guidance from consultants who looked like me. They understood the specific ways being Black can impact one's professional journey.
For example, I didn't receive feedback for my first project for a very long time, much longer than I should have. Ultimately, the feedback wasn't great; it was quite negative. One of my learning and development coaches explained that managers sometimes try to soften feedback for Black individuals on their teams.
They might be worried about appearing prejudiced if they give tough feedback to a Black direct report. However, this deprives the person of the opportunity to know when something is wrong and needs to be addressed.
So, I went several more months, and then at my first promotion meeting, they told me I wasn't doing well. I had no idea because no one had told me directly, as they didn't want to seem racist by pointing out areas for improvement. This became a self-fulfilling prophecy; I wasn't getting the feedback I needed to improve.
Eventually, I received the feedback late, and some mentors stepped in to help me build the necessary skills. Navigating the workplace as a Black person, or as a member of any marginalized group, can make the experience different. It's helpful to have people around you who understand this and can support you through it.
Advizer Personal Links
https://www.linkedin.com/in/tripptwyman/, [career coaching site coming soon]
