What a Lead UX Researcher at ZipRecruiter Wishes They Knew Before UX Research
Tianyu, a Lead UX Researcher at ZipRecruiter, reveals a crucial, often overlooked aspect of the role: "you actually spend least time doing actual research, most of your time with the before and after the actual project," emphasizing the importance of stakeholder communication and impactful findings dissemination for career advancement. Becoming a "thought leader and influential character" requires mastering this pre- and post-research process, far beyond strong academic research skills.
Communication, Leadership, Project Management, Stakeholder Management, Influence
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Tianyu Lange
Lead UX Researcher
ZipRecruiter
Wuhan University, 2013
Michigan State University, Human-Computer Interaction
Creative Writing, Journalism
Recruitment, HR & Related Professional Services, Technology
Research and Development (R&D)
International Student, Immigrant
Video Highlights
1. Spend less time on research than expected, more time on stakeholder communication and presenting findings.
2. Strong academic research skills are important, but leadership and influencing skills are crucial for career advancement.
3. To be a thought leader, effectively utilize the time before and after research to maximize impact.
Transcript
What have you learned about this role that you wish someone had told you before you entered the industry?
You actually spend the least time doing actual research, most of your time is spent before and after the actual project. This is because you need to talk to a lot of stakeholders. You need to evangelize your findings and ensure they are making an impact.
I see some researchers holding onto their academic research skills. These are absolutely important and critical, especially at the beginning of your career.
However, over time, to become a leader—and by leader, I don't just mean leading projects or managing others, but becoming a thought leader and influential character in your organization—how you allocate and take advantage of the time before and after your research will make you stand out.
Advizer Personal Links
Mentor at USC Marshall Business School