Most Important Skills For A Customer Experience Program Manager At Foodpanda
For a Program Manager in Customer Experience at Foodpanda, Suradis highlights the crucial need for "program or project management, collaboration, communication, data analytics, and time management," emphasizing the collaborative nature of the role, requiring work with "different relevant people from different teams." Data analysis skills are also vital for identifying "key problems" and developing solutions.
Project Management, Communication, Data Analysis, Teamwork, Problem-Solving
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Suradis Seemakhupt
Program Manager, Customer Experience
Foodpanda
Chulalongkorn University; graduated in 2013.
No, but I am currently attending a full-time MBA program at UCLA.
Computer Science
Technology
Sales and Client Management
International Student, Honors Student, Scholarship Recipient
Video Highlights
1. Project Management
2. Collaboration and Communication
3. Data Analytics
Transcript
What skills are most important for a job like yours?
I think the most important skills are project management, collaboration, communication, data analytics, and time management. You have to juggle anything at once and work well with people within your team and other teams.
You can't finish a project by yourself. You need relevant people from different teams to deliver it. You also need to be comfortable with data. This helps you understand the key problems to work on. The insights from that data will guide you to the right solution.