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Most Important Skills For An HR Manager At A Non-Profit Group Home

For an HR Manager at a Non-Profit Group Home Housing organization, effective communication, including "para verbal communication" like body language, is essential, as is the ability to be objective and unbiased, which can be achieved by mastering interpersonal communication and the "learned skill" of separating from the internal dynamics of the organization.

Communication Skills, Objectivity, Interpersonal Skills, Professionalism, Bias Awareness

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Sharon Mooney

HR Manager

Non-Profit Group Home Housing

Baylor University

Arizona State University (ASU) - W. P. Carey Master of Science - MS, Human Resources Management and Services

Fine Arts, Music

Nonprofit, Foundations & Grantmaking

Human Resources (HR)

Disabled, Scholarship Recipient, Took Out Loans, Worked 20+ Hours in School

Video Highlights

1. Effective communication, encompassing both verbal and nonverbal cues, is crucial for HR professionals to convey messages clearly and build rapport.

2. Objectivity and the ability to remove personal bias are essential for HR managers to make fair and unbiased decisions.

3. Developing strong interpersonal skills and maintaining professional boundaries are vital for HR managers to connect with colleagues while remaining impartial and objective.

Transcript

What skills are most important for a job like yours?

One thing I've discovered to be valuable in my role, and I believe this is true across the HR field, is effective communication. This includes not just verbal communication, but also non-verbal cues like body language, tone, and facial expressions. These elements convey your message.

One of the first classes I took for my master's degree was business communications. Learning how to navigate that in a professional setting provided immense value that I use daily. By improving my communication skills, I've found my job has become easier.

HR managers should be objective and look at facts, removing personal bias, whether conscious or unconscious. This is an extremely important skill for an effective HR manager to master.

Another crucial skill that goes hand in hand with this is having good interpersonal communication. The ability to connect with other professionals, whether subordinates or colleagues, can make or break someone in an HR role.

HR managers need to be set apart from the rest of the organization. It's often said that HR is an island, and that's correct. You need to be able to withhold yourself and separate from the interpersonal dynamics within an organization. This separation is a learned skill. Mastering it sooner rather than later in your career is paramount.

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