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Most Important Skills For A Brand Manager At Diageo China

Sharon, a Brand Manager at Diageo China, identifies prioritization, problem-solving, and communication as crucial skills. The ability to "prioritize tasks," "solve problems independently," and "persuade others to buy into plans" are highlighted as essential for navigating the multifaceted demands of a brand manager role, requiring strong multitasking and negotiation skills.

Prioritization, Problem-Solving, Communication, Negotiation, Persuasion

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Sharon Tsai

Brand Manager

Diageo China

National Taiwan University, 2012

UCLA Anderson School of Management, MBA

Political Science, American Studies

Food, Beverages & Alcohol

Communication and Marketing

International Student

Video Highlights

1. Prioritization and multitasking are crucial for managing numerous tasks and requests from various sources.

2. Problem-solving skills are essential for handling unexpected issues and making critical decisions independently.

3. Strong communication, negotiation, and persuasion skills are vital for collaborating with cross-functional teams and securing senior leadership buy-in.

Transcript

What sort of skills are most important for a job like yours?

I would say the top three skills important for being a brand manager are prioritization, problem-solving, and communication.

Prioritization, and even multitasking, is crucial because as a brand manager, you'll have a lot on your plate. You'll receive requests from your direct manager, senior management, agencies, and other cross-functional parties. Knowing how to prioritize is very important.

There are metrics that help categorize tasks into important/unimportant and urgent/not urgent. I think this would be very helpful for prioritizing your tasks as a brand manager, or even as a student.

Next is problem-solving. Often, unexpected urgent matters will arise during your work. For example, during an event, sales representatives or agencies might call you about a client or customer having an issue. Knowing how to solve problems independently and think critically would be very critical as a brand manager.

Finally, communication. More specifically, negotiation and persuasion are key because you'll have a lot of cross-functional communication. There will be times you have to get senior leadership buy-in. Knowing how to communicate and persuade others to buy into your plans is very critical as a brand manager too.

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