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Biggest Challenges Faced by a Brand Manager at Diageo China

Sharon, a Brand Manager at Diageo China, identified prioritization and communication as major challenges. Difficulty prioritizing tasks, often focusing on "easier tasks first," and struggles with "persuasion and articulating plans," particularly when collaborating with the sales department, highlighted the need for improved communication skills in such a role.

Communication, Prioritization, Persuasion, Negotiation, Overcoming Challenges

Advizer Information

Name

Job Title

Company

Undergrad

Grad Programs

Majors

Industries

Job Functions

Traits

Sharon Tsai

Brand Manager

Diageo China

National Taiwan University, 2012

UCLA Anderson School of Management, MBA

Political Science, American Studies

Food, Beverages & Alcohol

Communication and Marketing

International Student

Video Highlights

1. Prioritization of tasks is crucial for brand managers, as there are always many competing demands.

2. Effective communication and negotiation skills are essential for interacting with various teams and stakeholders.

3. Overcoming personal challenges like introversion is important for success in a brand management role that requires frequent interaction and persuasion.

Transcript

What are some of the biggest challenges to being a brand manager?

For me, the answer will be similar to the answers for question four. I think the biggest challenges for me were prioritization and communication.

For prioritization, as I said, you will have so many things on your plate. Knowing how to prioritize will be critical. At the time, I tended to focus on the smaller or easier tasks first, thinking I could then focus solely on the more important tasks afterwards.

However, you'll never finish the easier or smaller things. So, I think had I done this again, I would try to tackle the more critical tasks first. Prioritization was difficult for me.

The second challenge was communication. I'm not a person who is really good at negotiation or persuasion. Also, I'm an introvert. As a bear marketer, you have to talk with different kinds of people from different backgrounds or departments.

Communication was difficult for me, especially with the sales department. Oftentimes, you have to articulate what your plan is and why you need their help. So, I think that part—personally persuading, articulating your plans, and asking for help—was really difficult for me.

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