Most Important Skills For A Senior Content Program Manager At A Leading Edtech Company
A Senior Content Program Manager's success hinges on a blend of tactical program management skills and strategic vision, requiring the ability to "toggle between the day-to-day work and...larger initiatives." Strong communication and relationship management are crucial for coordinating across teams, coupled with exceptional organizational skills to juggle diverse tasks, as demonstrated by the need to switch between "an issue on our YouTube channel" and "developing a recruitment process" within a single workday.
Project Management, Communication, Organization, Relationship Management, Problem-Solving
Advizer Information
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Job Title
Company
Undergrad
Grad Programs
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Sasha Ban
Senior Content Program Manager
Leading Edtech Company
Barnard College
UCLA MBA
Biology & Related Sciences
Education, Technology
Operations and Project Management
Greek Life Member, Student Athlete
Video Highlights
1. Program management involves tactical and operational work, but also requires strategic thinking and the ability to see the big picture.
2. Excellent communication and relationship management skills are crucial for coordinating across teams and building trust.
3. Strong organizational skills and the ability to manage multiple projects and tasks simultaneously are essential for success in this role.
Transcript
What skills are most important for a job like yours?
Program management is a tactical and operational role, but you still have to see the big picture. You need to be able to toggle between day-to-day work and nitty-gritty workstreams, understanding how they feed into larger initiatives.
You also have to be a good relationship manager and communicator. You'll be updating people and coordinating across different teams. This involves knowing how and when to communicate, and it's contingent on the relationships you build with others.
This allows for communication cadences that work for everyone, built on mutual trust and competence. Being organized is also key; it's about taking an idea and putting it into action.
You should be able to think in a step-by-step sequence, turning ideas into discrete processes. You'll manage many moving parts and context-switch between very different issues.
For example, one hour you might be dealing with an issue on the YouTube channel. The next hour, it could be putting state standards on a financial literacy course. The third hour might involve developing a recruitment and selection process for summer interns. You're really switching from one thing to the next and need to be able to jump back and forth mentally.