What Type Of Person Thrives In The Learning And Development Industry, According To A Manager Of Learning And Development At SoulCycle
Samuel, a Manager of Learning and Development at SoulCycle, emphasizes the critical role of feedback in the industry, advising that "it's really important to look for the patterns" in feedback before making significant changes affecting many people. This highlights the need for data-driven decision-making in learning and development roles.
Communication, Feedback Analysis, Pattern Recognition, Problem-Solving, Decision-Making
Advizer Information
Name
Job Title
Company
Undergrad
Grad Programs
Majors
Industries
Job Functions
Traits
Samuel Gonzalez
Manager of Learning and Development
SoulCycle
SUNY Hunter College
N/A; Bachelors of Arts
English, Writing & Education
Sports & Fitness
Human Resources (HR)
Took Out Loans, Worked 20+ Hours in School, LGBTQ
Video Highlights
1. People skills and feedback analysis are crucial in learning and development.
2. It's important to consider multiple perspectives before making significant changes based on feedback.
3. Pattern recognition in feedback is key to effective decision-making in this role.
Transcript
What have you learned about this role that you wish someone would have told you before you entered the industry?
I wish someone had told me how important feedback is for this role. As a learning development person, you really need to understand and take into consideration the feedback you receive.
You also need to look for patterns in that feedback. It might not be the wisest choice to make a change that affects a lot of people based on just one person's input.
It's really important to look for those patterns and make sure you're acting on the feedback when you receive it.